Return policy

We strive to deliver an excellent shopping experience. To uphold high standards of service and product quality, we have created this return policy for your convenience and peace of mind.

To qualify for a return, your item must meet the following condition: The product must be in resellable condition with no damage.

You may submit a return request within 30 days from the date you receive your order. This window gives you sufficient time to inspect your purchase and allows us to process your request efficiently.

To start the return procedure, please email pahiligix189@gmail.com. Include your order number and a short explanation of the return reason.

Important: You must email us to obtain the return address and full instructions. Do not send goods back without our prior authorisation, as this will delay your refund.

Once we receive your returned item and verify it satisfies all return requirements, we will process your refund promptly.

Please note it may take 5‑10 business days for funds to show up in your original payment account. Timing varies depending on your bank.

Should you have any questions or require support, our customer‑service team is happy to help. Please contact us at pahiligix189@gmail.com.