Shipping policy

Thank you for choosing our store. We are committed to delivering a smooth shopping experience and ensuring your orders are handled carefully and efficiently. Below you will find detailed information about order processing and our shipping policy.

Order Processing

All orders go through verification and processing before leaving our warehouse. Standard processing time is 5‑15 business days. This period starts after successful payment confirmation. Our team will prepare, quality‑check and carefully pack your items to ensure they arrive in perfect condition.
During peak seasons or promotional campaigns, processing times may be slightly longer due to high order volumes. We appreciate your patience and understanding. Once your order is handed over to the carrier, you will receive a confirmation email with your tracking number.

Shipping Method

We offer free shipping on all orders. We work with trusted logistics partners to make sure your parcel is delivered safely and promptly to your provided address. While we optimise delivery routes for speed, actual transit time may vary depending on your location, customs procedures (for international orders) and other logistical factors beyond our control.

Important Notes

Accurate details: Please double‑check your shipping address and contact information at checkout. We are not liable for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
If you have any questions regarding your order status or our shipping policy, please get in touch with our customer‑service team. We are ready to assist you.